TCF
COVER claims webinar on Monday 13 May
In association with Scottish Widows
COVER Customer Care Awards: Shortlists announced!
Truly making a difference
COVER Mental Health Forum: The elephant in the room
Full conference review
Sam Turner: Improving treatment of vulnerable customers
Empathy created through culture
COVER Feature: A bold claim
Publishing paid claims stats, customer care and using personal stories
Aegon partners with RedArc
To offer second medical opinion to customers
Income protection: Mental health under the spotlight
Protection Guru analysis
RedArc: 21 years of mental health support
‘For those in most need, human support will always be at our core’
Deadline approaching for COVER Customer Care Awards
‘Truly making a difference’
Tom Baigrie: A new age
'Easier access to cover'
Shortlists announced for LifeSearch Awards 2019
‘The very best the protection industry has to offer’
COVER Claims Convention 2019: New conference announced!
Building customer trust
COVER Video: A word from the judges...
‘Don’t just tell me what everyone else does’
Square Health: 'Safe, effective, caring, responsive and well-led'
According to Care Quality Commission
Royal London locates over £14m worth of lost policies
36,000 customers reunited
Cirencester Friendly pays 95.2% of claims in 2018
‘Transparency – not overall figure – most important’
Date/venue change for COVER Mental Health Forum
The Tower Hotel, London, Thursday 14 March
Consultants legally obliged to publish private healthcare fees
PHIN is contacting practitioners to help them meet requirements
'Early intervention, technology and wellness support will shape 2019'
Value-added services
COVER Feature: The rise of value-added services
Improving outcomes for customers
Including disabled people 'a top priority' for MP Sarah Newton
Minister of state for disabled people, health and work
Tom Baigrie: Transparency is key
'Closed book insurers should publish their claims stats'
Boots insurer accused of fraud and negligence
Investigation after Travel Insurance Facilities denied emergency flights
COVER Customer Care Awards 2019: Registration now open
New entry process
