‘The very best the protection industry has to offer’
Building customer trust
‘Don’t just tell me what everyone else does’
According to Care Quality Commission
36,000 customers reunited
‘Transparency – not overall figure – most important’
The Tower Hotel, London, Thursday 14 March
PHIN is contacting practitioners to help them meet requirements
Improving outcomes for customers
Minister of state for disabled people, health and work
'Closed book insurers should publish their claims stats'
New entry process
Most life insurance providers publish their claim stats. While this is a step forward, we need to do more, says MorganAsh's managing director
Survey reveals finds 40% of brokers unprepared for Insurance Distribution Directive (IDD) deadline on 1st October
Our biggest Protection & Health Summit yet comes to Hilton London Bankside on 4 October
Peace of Mind service will provide nurses for crisis support and to handle claims for policyholders
Nurses available at point of claim through insurer's HALO customer services proposition
Serious illness or income protection policyholders can claim via specialist nurses rather than completing forms following pilot
Financial Conduct Authority (FCA) publishes feedback from June 2017's Call for Input (Cfl) on Access To Insurance following 'high level of interest'
Old Mutual Wealth's Paul Roberts explores how insurers can reinstate or continue cover following a critical illness claim
Our industry conference comes to The Hilton Bankside, London, on Thursday 4 October
National AIDS Trust (NAT) applauds Association of British Insurers (ABI) decision to exclude "discriminatory" wording
Who went 'Above & Beyond' to provide better outcomes for advisers and customers in 2017?