vulnerable customers

Partnership with L&G

Week commencing 07 April 2025

‘Significant training gaps’ identified

Protection’s part to play

Many firms had taken positive action but ‘areas for improvement remain’

“Look for reasons to insure somebody, rather than reasons not to”

Digital underwriting pathway

“Insurers need to ask themselves, is the money enough?”

No commission to be made for referrals

Services to law and vulnerable people