Sheldon Mills

AI 'major opportunity' to improve customer outcomes: FCA

Regulation

AI 'major opportunity' to improve customer outcomes: FCA

According to review into how AI could reshape retail financial services

clock 27 January 2026 • 2 min read
Sheldon Mills to vacate FCA executive role

Regulation

Sheldon Mills to vacate FCA executive role

Departure after eight years

clock 24 November 2025 • 1 min read
Consumer Duty: What comes next?

Regulation

Consumer Duty: What comes next?

"There is a need to act to address harm"

clock 31 July 2024 • 3 min read
Fair price and value are most challenging outcomes of Consumer Duty: FCA

Regulation

Fair price and value are most challenging outcomes of Consumer Duty: FCA

Many firms have already made “great progress”

clock 21 February 2024 • 3 min read
FCA: 'Expect robust action' with Consumer Duty supervision

Regulation

FCA: 'Expect robust action' with Consumer Duty supervision

The watchdog has issued another warning on how it will discipline firms

clock 10 May 2023 • 1 min read
Consumer Duty: FCA finds some firms do not pass fair value test

Regulation

Consumer Duty: FCA finds some firms do not pass fair value test

Firms not challenging themselves enough on “uncomfortable questions”

clock 10 May 2023 • 4 min read
Andrew Griffith raises concerns over FCA's Consumer Duty rules - reports

Regulation

Andrew Griffith raises concerns over FCA's Consumer Duty rules - reports

Damaging impact on sector

clock 27 February 2023 • 1 min read
FCA warns: Act now on Consumer Duty ahead of rigid July deadline

Regulation

FCA warns: Act now on Consumer Duty ahead of rigid July deadline

Sheldon Mills says 31 July deadline ‘will not be moved’

clock 22 February 2023 • 2 min read
FCA steps up ScamSmart campaign amid cost of living

Cost of Living

FCA steps up ScamSmart campaign amid cost of living

“We want to maintain a flourishing UK financial sector”

clock 06 February 2023 • 1 min read
FCA lays out Consumer Duty implementation expectations for protection

Regulation

FCA lays out Consumer Duty implementation expectations for protection

Ahead of 31 July

clock 06 February 2023 • 3 min read