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      Claims and Underwriting Innovation Forum 2021

      COVER Claims and Underwriting Innovation Forum will investigate the most innovative claims and underwriting practices driving the protection and health insurance market forward. It bears repeating; at the heart of every policy is a human being. As technologies advance and digital capabilities expand, it is crucial that the needs of the customer do not get lost along the way. A personal touch must remain at the centre of every interaction an individual has with an insurance company, either directly or through an intermediary. Hence, this journey is about evolution not revolution.28th April, Digital Conference

      • Date: 28 Apr 2021
      • Virtual Conference, Digital Conference
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      Access to Insurance Webinar: Write it, refer it… don’t ignore it

      Access to insurance has been one of the protection industry’s primary focus points since BIBA introduced the agreement to help make protection insurance more widely available in January last year. While much good work has been done to further the cause, there is still a long way to go before signposting can be considered as a common practise. This webinar, in partnership with Royal London and featuring a cross-section of expert speakers, will examine some of the key elements of protection insurance signposting, including the role of communication between insurers and intermediaries, how industry participants can access the right information to signpost effectively, and the growing recognition of mental health challenges for access to insurance.

      • Date: 05 May 2021
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      Health Insurance Live 2021

      The COVER Health Insurance Live event will examine how the health insurance industry is mobilising for change both during the pandemic and beyond: How have health insurers responded the many challenges brought about by the Covid-19 crisis and what’s next for the market? What opportunities are out there for healthcare intermediaries and how can they make the most out of rising private medical insurance (PMI) demand? As part of this fully interactive digital conference experience, we will also be introducing the Recognising Healthcare Innovation Awards, a new set of awards to commemorate the leading players of the health insurance sector.

      • Date: 30 Jun 2021
      • Digital Conference, Digital Conference
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      COVER Recognising Healthcare Innovation Awards 2021

      COVER is pleased to announce the launch of its first ever healthcare awards. The Recognising Healthcare Innovation Awards celebrate the best the health insurance industry has to offer across personal achievements, new propositions and campaigns, and innovative approaches to healthcare during the ongoing pandemic. Presented in conjunction with the inaugural COVER Health Insurance Live event, the six award categories are now open for submissions and will be reviewed by a panel of industry expert judges, with the winners announced during an online ceremony at the end of the conference.

      • Date: 30 Jun 2021
      • Digital Awards, Digital Awards
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Direct Life

Business deal handshake graphic 230x142
LSL Property Services acquires Direct Life majority stake

Sixty percent stake

  • Individual Protection
  • 01 February 2021
Direct Life joins PDG
Direct Life joins PDG

‘To better the insurance industry and improve customer outcomes’

  • Regulation
  • 18 January 2019
 Confused.com to offer family income benefit
Confused.com to offer family income benefit

Direct Life-powered site becomes first to compare FIB online

  • Adviser / Broking
  • 06 November 2018
Guardian FS rolls out Protection Builder as part of launch
Guardian FS rolls out Protection Builder as part of launch

New entrant's life and critical illness products now available

  • Technology
  • 31 August 2018
IPTF: Neil McCarthy joins executive committee
IPTF: Neil McCarthy joins executive committee

Appointed to help promote and improve income protection

  • Income Protection
  • 22 March 2018
Three-quarters of advisers say protection sales will increase

Almost three quarters (72%) of advisers polled believe that protection sales will increase in 2015, a survey has revealed.

  • Individual Protection
  • 12 June 2015
Friends Life Fracture Cover now on LifeQuote

Friends Life has placed its Fracture Cover addition for its life, critical illness and income protection products on LifeQuote's portal.

  • Individual Protection
  • 02 June 2015
Direct Life to add 20 more new staff

Direct Life has announced it is looking to attract up to 20 new staff having recently added 15 full time and part time staff.

  • Adviser / Broking
  • 27 May 2015
LifeQuote reviews call recording ahead of FCA changes

LifeQuote are assessing the possibility of offering advisers personalised call recordings ahead of any regulatory changes from the Financial Conduct Authority (FCA).

  • Adviser / Broking
  • 16 April 2015
Analysis: Navigating the big four quote portals

Adam Higgs considers what advisers need to know about the main protection quote portals.

  • Technology
  • 11 March 2015
Direct Life and Aviva launch the first comparable buy-now life product

Direct life has launched a fully comparable buy now life insurance policy, available to advisers through Direct Life's LifeQuote service and direct to the public through Confused.com.

  • Term Assurance
  • 13 August 2014
Trusts: A streamlined service

Protection markets are seeing a new wave of technology and innovations from which advisers can benefit. Ian McKenna highlights a trust service.

  • PMI
  • 20 February 2014
When tech is cheap

Cost-savings are only truly made when allied to a high-quality product. So what help is available for advisers to assess products in a sensible manner? Ian McKenna explains the technology.

  • Technology
  • 21 October 2013
Quote+ launches to adviser market

Direct Life has launched Quote+, which it has described as ‘the most significant advance' in pre-screening underwriting criteria, with the potential for a 10% increase in completed term insurance business for advisers.

  • Individual Protection
  • 02 October 2013
British Friendly launches new IP policy on LifeQuote

Aggregator Direct Life has partnered with British Friendly to launch a new income protection (IP) policy, BFS Protect, on its LifeQuote service.

  • Income Protection
  • 04 September 2013
Market views: Protection aggregators

There is a growing trend of protection products/advice sold through an aggregator. Are we at risk of creating a two tier advice market, and if so what would this mean?

  • PMI
  • 02 September 2013
Brands and consumer choices

A brand is more influential than we might think, even in advised sales. Rob Quayle explains.

  • Marketing
  • 17 July 2013
Quote+ weeks from adviser launch

Quote+, a universal application process for protection insurance products is to be rolled by Direct Life to the adviser community within weeks.

  • Adviser / Broking
  • 22 May 2013
Aggregator pilots universal protection application form for advisers

A protection products aggregator for advisers and online distributors has launched a universal application for protection insurance.

  • Critical Illness
  • 03 April 2013
Market Views: Do insurer systems needs more attention?

COVER reported recently that an insurer system glitch caused the wrong policy documents to be sent to an adviser. Insurer system and computer errors are nothing new, but is it a problem that needs more attention?

  • PMI
  • 26 February 2013
Urgent need to check new policy documents, adviser warns

A protection adviser has warned advisers to check critical illness cover policy documents after receiving a series of out-dated terms and conditions for clients.

  • Critical Illness
  • 16 January 2013
Market views: Back book selling

At the recent COVER Health and Protection Forum, Clive Waller called for greater regulation of back book selling. Do you agree that this would ultimately benefit clients and the market?

  • uncategorised
  • 07 November 2011
LifeQuote releases decision in principle tool

LifeQuote has developed a decision in principle tool for the protection market to assist advisers with the process of placing difficult lives with insurers.

  • Technology
  • 18 October 2011
RBS pulls plug on Direct Line life business

Direct Line has stopped writing any new life or critical illness business from today.

  • Service
  • 10 August 2011
12

Most read

Jeff Woods appointed as L&G head of intermediary development
Jeff Woods appointed as L&G head of intermediary development
Swiss Re: Group risk grows 3.6% during pandemic year
Swiss Re: Group risk grows 3.6% during pandemic year
Canada Life names Lindsey Rix UK chief executive
Canada Life names Lindsey Rix UK chief executive
Amanda Kerr: Focus on the here and now to protect clients' future health
Amanda Kerr: Focus on the here and now to protect clients' future health
Covid dominates The Exeter's IP pay outs in 2020
Covid dominates The Exeter's IP pay outs in 2020
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