customer experience
Technology
“The insurance industry has a long way to go to become a customer centric industry”
29 September 2023
•
2 min read
Adviser / Broking
“Putting a name, face and voice to a claims story elevates it to an entirely new level”
04 July 2023
•
3 min read
Technology
The Customer Risk and Opportunity Management platform will analyse trends and correlations for customers
19 February 2018
•
1 min read
Individual Protection
Canada Life's 'click-and-buy' process for individual protection is bringing life applications closer to those for motor and home insurance. We talk to Jon Ford, the firm's director of individual protection, about bridging the protection gap.
30 January 2018
•
5 min read
