consumer confidence

Trade bodies call for chancellor to stop FCA public enforcement

Regulation

Trade bodies call for chancellor to stop FCA public enforcement

‘Proposals to publicise investigations are a worrying development’

clock 29 April 2024 • 2 min read
Reputation is key to clients when selecting an adviser

Adviser / Broking

Reputation is key to clients when selecting an adviser

Reputation was more important to women

clock 07 March 2024 • 2 min read
Consumers want faster claims due to cost of living

Individual Protection

Consumers want faster claims due to cost of living

Chartered Insurance Institute index finds

clock 11 October 2022 • 1 min read
CII warns restricted cover can damage consumer trust

Insurer

CII warns restricted cover can damage consumer trust

“Consumers want confidence that the insurer will pay out”

clock 09 August 2022 • 1 min read

Income Protection

Consumer IP education is job for government - advisers

Educating consumers on the importance of income protection is a job for government and industry-led campaigns, advisers have said.

clock 05 November 2012 •

Income Protection

End 'goalpost moving' and publish IP payments - Pioneer

Pioneer has hit out at providers who "change the goalposts" mid-claim while also joining the chorus of insurers urging all income protection (IP) claims approval rates to be published.

clock 26 April 2010 • 2 min read

Income Protection

Time to play catch up

Income protection sales still lag behind other types of insurance. Ed Stuart-Brown and Colin Micklewright talk to Scott Sinclair, news editor at IFA-Online, to discuss why

clock 01 December 2009 •