The Exeter paid 91% of income protection claims in 2017

Adam Saville
clock • 1 min read

Mental health-related claims, up 2%, were the 5th most common

Healthcare and protection insurance specialist The Exeter paid 91% of income protection claims last year, a slight drop from 2016's figure of 94%. Total amount paid out for IP during 2017 was over £6m and musculoskeletal problems, fractured/broken bones and back conditions accounted for 58% of the claims. Last year also saw a 2% increase in mental health-related claims (now 7% and the fifth most common reason), which included stress, anxiety, depression and bereavement. Mutual benefit "We are proud to have paid 91% of claims received in 2017," Andy Chapman, chief executive of Th...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Beagle Street enters intermediary market

Beagle Street enters intermediary market

Life and CI

Cameron Roberts
clock 19 June 2026 • 3 min read
CIC claims for prostate cancer up by 65% since 2023: Aviva

CIC claims for prostate cancer up by 65% since 2023: Aviva

£38m paid out for prostate cancer in 2025

Jaskeet Briah
clock 15 June 2026 • 1 min read
Partner Insight: The evidence bottleneck - why claims slow down, and how we fix it together.

Partner Insight: The evidence bottleneck - why claims slow down, and how we fix it together.

Faster evidence. Clearer updates. Better support. Changes that could ease the bottleneck.

Dave Thompson, Senior claims technical manager, Scottish Widows
clock 15 June 2026 • 4 min read