Warning on 'call-back' phone scam targeting advisers

clock •

LifeQuote is warning any adviser that offers a call back service to beware of an increase in 070 phone scams.

The protection insurance service is warning advisers and their staff to be vigilant to avoid being stung by fraudulent premium rate call backs for quotes or product information.

Fraudsters are targeting financial services industry firms using 070 numbers as many companies offer telephone call back.

Scammers can pocket around £1 per minute for calls back to their number and the scammers are sophisticated and will often target complex products so that they can extend the length of a call, the firm warned. 

Neil McCarthy, sales & marketing director of LifeQuote, said: "As a large protection provider, we offer both advisers and their clients a call back service and have seen an increase in fraudulent requests.

"We have systems in place to highlight these numbers, but it is reasonable to assume that many insurance brokers, mortgage advisers, protection specialists and anyone else that offers a similar service will also be targeted, hence our warning to put similar procedures in place."

More on Regulation

Budget 26: Protection and health reacts

Budget 26: Protection and health reacts

A missed opportunity

Cameron Roberts
clock 28 October 2026 • 5 min read
IPT receipts hit £4.53bn in H1 2026/27

IPT receipts hit £4.53bn in H1 2026/27

Down £11m year-on-year

Jaskeet Briah
clock 21 October 2026 • 2 min read
IHT receipts reach £4.7bn ahead of Autumn Budget

IHT receipts reach £4.7bn ahead of Autumn Budget

Increase of £300m from the year prior

Isabel Baxter
clock 21 October 2026 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read