Product and service are the most important factors in determining which provider advisers would reco...
Product and service are the most important factors in determining which provider advisers would recommend business protection clients, according to the results of a survey conducted by Friends Provident at its recent online seminar.
Nearly half of respondents (48%) said that product was the most important factor in determining provider, followed by service (33%), with price being a relatively smaller (17%) consideration.
Mark Jones, head of protection marketing at the provider said the survey highlighted the differences between the business and individual markets. Jones said it reflected the fact that business protection clients are "cash rich but time poor", meaning that IFAs selling this product were more demanding of high levels of service.
He added: 'The continued interest in online seminars is fulfilling a need for advisers keen to find new revenue streams.'
The news that the ABI and British Medical Association (BMA) agreement on GP report (GPR) fees has broken down will usher in a period of uncertainty.
Lack of innovation investment in the UK insurance market has been highlighted by recognition of RGA's work in the US.
Protection business in 2012 and 2013 will be affected by events this year and some fundamental changes to the way customers policies are priced into the next. Richard Verdin explains.
Employee assistance programmes are in the spotlight due to a schizophrenic approach by government. But as Sue Weir points out, they are backed by solid research.
How will people buy insurance in future? Greg Becker visits the US for developments in online distribution.