Now available for members to watch
"You never think something like this is going to happen to you"
"It can have a major impact for disability cover or benefits"
"We have seen a period of massive consolidation and most companies choosing to close their direct sales models"
“I've always refused to be coerced, or bullied or coward by institutions”
“It’s not about me succeeding anymore; I want the business to succeed”
“I really wouldn't want to be part of an industry that just rips off its customers”
“It's okay to have a personality and to speak out”
“I've given young underwriters the opportunities to grow and spread their wings”