"Forward-looking companies will find ways to use other sources of data"
"Often excess alcohol consumption is only discovered when a claim is made"
"It is all of our responsibilities to be guides, mentors, leaders, teachers"
“Sadly, the experience of many is that they are still passed from pillar to post”
“I’d spent two years trying to get a diagnosis for my foot problems”
“Longer term financial support and financial security is vital”
Industry predictions for next year