Advisers can't live without them. But can the market evolve with them?
"I hope the market is ready and poised for a year of strength"
"Make it easy to do the right thing"
Provider service quality, claims timescales and Consumer Duty
"We still need to do more to reduce complexity in our industry"
"Protection advice more than ever has been budget driven"
Impact of technology on helping customers
"Technology extends its influence beyond client-adviser interactions"
"AI can understand jurisdictions but misses details not found in data"