Financial Ombudsman Service
Individual Protection
Ms C told life assurance would be 'excessive and unaffordable' however there is no evidence it was explored as an option
22 October 2018
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3 min read
Term Assurance
The Financial Ombudsman Service (FOS) has sought to provide clarity regarding any potential confusion over the products advisers should recommend to clients to cover a decreasing loan or mortgage.
13 December 2017
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2 min read
Individual Protection
A recent FOS decision has raised the stakes on payouts for mis-sold MPPI products; explains Richard Walsh.
06 September 2017
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3 min read
Regulation
Melissa Collett has left the Financial Ombudsman Service (FOS) to embark on a consulting career.
04 July 2016
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1 min read
Adviser / Broking
Positive Solutions has reappeared in the Financial Ombudsman Service's (FOS) list of the top five most complained about advice firms.
25 August 2015
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Regulation
The Financial Ombudsman Service (FOS) has warned it will demand compensation awards from businesses for non-financial errors if they are deemed to have failed vulnerable clients by "rigidly applying rules".
18 August 2015
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Insurer
Unum is the life & protection insurer with the highest rate of upheld complaints to the Financial Ombudsman Service (FOS).
24 February 2015
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