Final decision made in eighteen month dispute
Unhealthy client could have lost £370,000
'Forcing good businesses to pay more isn’t the answer'
FOS orders firm to pay £2,000 compensation
RPC wants ‘level playing field’ for financial services
Ms C told life assurance would be 'excessive and unaffordable' however there is no evidence it was explored as an option
The Financial Ombudsman Service (FOS) has sought to provide clarity regarding any potential confusion over the products advisers should recommend to clients to cover a decreasing loan or mortgage.