Financial Ombudsman Service

FCA reappoints FOS chair for a second term

Regulation

FCA reappoints FOS chair for a second term

Baroness Manzoor reappointed until 2 August 2025

clock 31 January 2023 • 2 min read
FOS freezes levy and case fees as firms face cost pressures

Regulation

FOS freezes levy and case fees as firms face cost pressures

Compulsory jurisdiction levy frozen at £106m

clock 16 December 2022 • 2 min read
FCA warns of unauthorised life insurer

Whole of Life

FCA warns of unauthorised life insurer

Also trading as International Trust Union Bank

clock 30 November 2022 • 1 min read
'Elephant in the jungle': FCA chief addresses Consumer Duty worries

Regulation

'Elephant in the jungle': FCA chief addresses Consumer Duty worries

Regulator has overcome ‘biggest stumbling blocks’ in rule implementation

clock 17 November 2022 • 3 min read
FOS to change funding model levy, trial new group fee arrangement

Regulation

FOS to change funding model levy, trial new group fee arrangement

Compulsory jurisdiction and voluntary jurisdiction set for overhaul

clock 17 November 2022 • 2 min read
Alan Lakey: The case against stand-alone critical illness

Critical Illness

Alan Lakey: The case against stand-alone critical illness

"I believe that the majority will come to agree with my viewpoint"

clock 14 November 2022 • 5 min read
FCA's regulation of funeral plans comes into force

Regulation

FCA's regulation of funeral plans comes into force

Boosting consumer protection

clock 29 July 2022 • 2 min read
FCA rejects funeral provider's application for authorisation

Regulation

FCA rejects funeral provider's application for authorisation

‘Poor sales practices’

clock 29 July 2022 • 2 min read
FCA lists 14 funeral plan providers that will not be authorized

Regulation

FCA lists 14 funeral plan providers that will not be authorized

Effective from 29 July

clock 25 July 2022 • 2 min read
Insurance complaints topped 33,000 in 2021: FOS

Insurer

Insurance complaints topped 33,000 in 2021: FOS

“Authorised” scams increased to 9,370 complaints

clock 28 June 2022 • 1 min read