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  • Financial Ombudsman Service

Financial Ombudsman Service

Regulation

SimplyBiz launches attack on proposed £350,000 FOS limit

'PI insurers may leave market'

clock 03 January 2019 • 2 min read

Regulation

'FOS decisions should be based on law,' says City law firm

RPC wants ‘level playing field’ for financial services

clock 21 December 2018 • 1 min read

Individual Protection

FOS upholds complaint following 'unsuitable' life insurance advice

Ms C told life assurance would be 'excessive and unaffordable' however there is no evidence it was explored as an option

clock 22 October 2018 • 3 min read

Term Assurance

Ombudsman offers clarity on mortgage protection cover

The Financial Ombudsman Service (FOS) has sought to provide clarity regarding any potential confusion over the products advisers should recommend to clients to cover a decreasing loan or mortgage.

clock 13 December 2017 • 2 min read

Individual Protection

A closer look at a FOS judgement on MPPI sold to the self-employed

A recent FOS decision has raised the stakes on payouts for mis-sold MPPI products; explains Richard Walsh.

clock 06 September 2017 • 3 min read

Regulation

FOS upholds third of complaints about IFAs

Annual review published

clock 13 June 2017 • 2 min read

Regulation

Sesame remains most complained-about advice firm

Top five firms see small rise in complaints

clock 06 September 2016 • 2 min read

Regulation

Melissa Collett departs the FOS

Melissa Collett has left the Financial Ombudsman Service (FOS) to embark on a consulting career.

clock 04 July 2016 • 1 min read

Adviser / Broking

Positive Solutions re-enters FOS complaints top five

Positive Solutions has reappeared in the Financial Ombudsman Service's (FOS) list of the top five most complained about advice firms.

clock 25 August 2015 •

Regulation

FOS warns firms to ditch 'rigid' rules when dealing with vulnerable clients

The Financial Ombudsman Service (FOS) has warned it will demand compensation awards from businesses for non-financial errors if they are deemed to have failed vulnerable clients by "rigidly applying rules".

clock 18 August 2015 •
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