FCA's Delfas takes over from Wayman as interim FOS chief executive

Delfas will be taking on the role from 17 May. She is arriving at the ombudsman from the Financial Conduct Authority (FCA), where she is currently the executive director of international and interim chief operating officer. Delfas will succeed Caroline Wayman, who recently announced she would be stepping down from her role after seven years as chief executive and chief ombudsman. "I am honoured to be appointed interim chief executive and chief ombudsman of the Financial Ombudsman Service," Delfas said. "The Financial Ombudsman Service plays an essential role in ensuring the financi...