FCA

Loaded premiums, product performance, customer value

58% of adults with online access did not have protection

According to review into how AI could reshape retail financial services

Consumer Duty support for advisers

Financial Services Bill to launch in 2026

Continues redress improvement work with FCA

Expansion of insurance work in 2026

Products, regulation and employee health

“It's beholden on the sector to seize the moment.”

Underwriting, IHT, AI and limited innovation