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t last week's Cover Forum John Ritchie, the Ellipse chief executive, commented on panel debate that insurers in the UK are addicted to complexity, is he right?

Psychological techniques can help insurance applicants and claimants give insurers fuller information, according to Philip Graves, one of the world's leading experts in consumer behaviour.

LinkedIn is the world's largest professional network and is growing rapidly. It connects you to your trusted contacts and helps you exchange knowledge, ideas, and opportunities with a broader network of professionals.

It seems everywhere you turn people are talking about social media. But a lot of the discussions are theoretical in nature or discussing future developments.

Kevin Carr, takes his magnifying glass to five developments in the industry over the last month…

The broker market has weathered many storms. Jason Berry looks at whether comparison sites are the new battle brokers face.

With social media entering the mainstream business arena, Emma Mason gives a few tips for those considering twitter as a business tool.

Don't look back in anger

Friends Life has been in the news recently. First we have its initial refusal, since reversed, to produce stats on IP claims. Then we have the case of Nic Hughes who was declined a claim on a life/CI policy for £100k because of non-disclosure. What's...

COVER magazine is interested in your views on the formation of a trade body to represent the protection sector.