Guardian pays out £31.67m in 2025

Rise in declined claims

Jaskeet Briah
clock • 2 min read

Provider, Guardian, paid out £31.67m in claims to customers and their families in 2025, rising by 48% from £21.34m in 2024.

Guardian said its record total follows a growing customer base and the continued maturity of its book of business. At the same time, Guardian declined 29 claims last year, which is up from 13 denied claims in 2024. In 2025, 24 claims were declined due to misrepresentation and five were declined due to the definition not being met, compared to ten claims denied in 2024 due to misrepresentation and three claims having not met the definition. Looking at product breakdown, Guardian paid out a total of £9.22m across 53 life insurance claims in 2025, with 87% of life claims paid out. The to...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

National Friendly launches term assurance

National Friendly launches term assurance

Friendly Life Cover

Cameron Roberts
clock 15 September 2026 • 2 min read
Shepherds Friendly joins The Right DA Club panel

Shepherds Friendly joins The Right DA Club panel

Access to the provider's income protection proposition

Jaskeet Briah
clock 14 September 2026 • 2 min read
Law Commission publishes final report into Friendly Societies Acts

Law Commission publishes final report into Friendly Societies Acts

Recommends repealing the 1974 Act

Jaskeet Briah
clock 11 September 2026 • 3 min read