The Institute and Faculty of Actuaries (IFoA) has found that 65% of customers believed sharing mental health information with insurers will lead to declined cover.
According to the IFoA's report, The anxiety of access: bridging the gap between mental health and financial services, which surveyed more than 2,000 UK adults, 49% have experienced mental health challenges. Interacting with financial services providers, including insurers, banks and utility providers, was found to still be a source of "significant" stress for many. The report found three key issues, the first being that people do not feel safe being transparent. This comes as 79% of customers believed sharing mental health information with insurers will lead to higher costs, alongside...
To continue reading this article...
Join COVER for free
- Unlimited access to real-time news, key trend analysis and industry insights.
- Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
- Receive breaking news stories straight to your inbox in the daily newsletter.
- Members only access to monthly programme 'The COVER Review'
- Be the first to hear about our CPD accredited events and awards programmes.





