LV= makes payment break permanent for vulnerable customers

The option was introduced at the start of the Covid-19 pandemic to help LV= members who were facing financial difficulties, enabling elligible policyholders to stop paying premiums for a limited period without the risk of losing cover. Payment breaks are offered one month at a time, for up to three months without the requirement for premiums to be repaid. Since April 2020, during the peak lockdown period, LV= stated that over 300 customers have been able to benefit from this payment break option. Self-employed workers, who historically receive very few employee benefits, accounted ...