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  • Individual Protection

Zurich pays out 97% of 2017 protection claims

Zurich pays out 97% of 2017 protection claims
  • Adam Saville
  • Adam Saville
  • @AdSaville_COVER
  • 13 April 2018
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Paid life claims reached 99% and mental health most common reason for IP pay-out

Zurich has announced it paid 97% of all retail protection claims last year - a payments total of £235.2m to 2,872 customers and their families - which compared to 95% paid claims in 2016 (£224.6m). Critical illness A total of 867 critical illness claims were paid in 2017 (95%), at a cost of £65.2m to the insurer. Cancer - the most common cause of critical illness pay-outs - alone accounted for 59% of CIC payments and amounted to £40m worth of claims. Heart attack was the second most common...

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