CQC publishes online GP guidance as two digital healthcare providers banned

clock • 4 min read

The Care Quality Commission (CQC) is calling on people to act with caution when engaging with online primary healthcare services, such as online doctors or considering buying medicines on the internet.

CQC's inspections of some companies that provide online primary care have found "significant concerns" about patient safety. The watchdog for clinical services in the UK has published information on how it inspects and regulates providers of digital primary care, as well as advice for the public when considering using an online doctor.  People are being advised to ensure that the service follows guidance set out by the General Medical Council to protect patients from harm. CQC has published reports based on urgent inspections of two providers of digital primary care, MD Direct (whi...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on PMI

Unum UK director joins amii executive committee
PMI

Unum UK director joins amii executive committee

Paula Coffey joins

Cameron Roberts
clock 18 August 2025 • 1 min read
Circle Health Group promotes Paul Manning to CEO
PMI

Circle Health Group promotes Paul Manning to CEO

Focus on expanding the group’s hospital network

Jaskeet Briah
clock 17 July 2025 • 1 min read
Cancer: Can the industry make a difference?

Cancer: Can the industry make a difference?

"Treating the cancer is only half the battle"

Seema Dadhania and Emma Thomson
clock 16 July 2025 • 3 min read