AIG Life enhances online service for advisers

Adviser can view AIG's contact history as it contains all documents and correspondence that have been sent to the customer, as well as a log of all changes that have been made to the policy. They can send policy documents to clients by email from the Plan Summary and the Customer Summary pages, and can also request to have blank trust forms sent via post to clients. The Cover Summary page also shows current information on the insurance held by clients, such as the value of any increased or decreased sum assured, and indicates whether a policy has been put in trust. There is also an...