Legal & General has said it paid out £44 million in claims to customers during 2016 as a direct result of the insurer's Early Warning System (EWS).
In 2016 the insurer received 607 claims from families and beneficiaries who were identified via the EWS. Since 2010 Legal & General said it has paid out a total of £180.7 million from 2,411 claims as a direct result of the introduction of the system. When asked how they identify claimants who had been through the EWS system, a L&G spokesperson said: "Every policy with Legal & General is identified with a marker system. Policies that have been reinstated after being flagged via our Early Warning System will be marked accordingly, as well as those where a subsequent claim has been made....
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