PruProtect has published its first set of paid claim statistics since it came to the UK market in 2007.
The insurer paid out 97.4% of life cover claims and 92.9% of serious illness cover claims during 2012.
In addition, it paid 94.1% of income protection claims during that period.
PruProtect said it had waited to publish claims statistics until it been had live for five years. This was so the insurer would have enough data and claims experience to give an accurate picture of its payouts.
Deepak Jobanputra, actuarial and product director for PruProtect, said: "We feel it is important that insurers share this type of information with the public, to build confidence in our products and to enhance the stature of the Protection market as a whole.
"The protection industry makes a very positive contribution to people's lives at a time when they'll need it most."
Last week PruProtect revealed it had joined Openwork's protection panel, Openwork Select, following a tender process involving eight major providers.