Friends Life appoints systems partner

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Friends Life has joined forces with Banner Managed Communication (BMC) to streamline its marketing print and warehousing services.

The partnership will see BMC become the sole provider of Friends Life's new integrated facilities designed to meet the requirements of the group.

Karen Burrell, head of marketing services at Friends Life, said: "The new arrangement builds on solid foundations of service and BMC's proven expertise which will help deliver efficiencies through harmonised service delivery and processes to the entire Friends Life Group."

The services include marketing print, business stationery and direct mail fulfillment, and will be supported by BCM's on-site account management team and its technology platform and fully auditable management reporting.

The business communication specialist will also provide print buying support to Friend's global business, including offices in Asia and Europe.

Catherine Burke, managing director of BMC, said: "We look forward to building a close strategic business partnership with Friends Life and we're confident that the benefits of a more efficient and integrated way of working will be felt throughout the organisation."

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