Cameron Roberts, editor, COVER, talks to protection and health insurance experts regarding how 2025 changed the market and what we might expect from providers in 2026.
2025 has been dominated by regulation, changing customer demands and a renewed focus on the group market, specifically employee health, according to insurance leaders. Regulation The Financial Conduct Authority (FCA) launched its Pure Protection Market late last year, focusing on five policy-types, with commission, customer value and rebroking at the forefront of the regulator's concerns. According to Jamie Page, head of protection distribution, The Exeter, the study has "shaped much of the conversation this year," with value being central to many conversations regarding products an...
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