Giving us a Widows peek: Firm discloses its declined CI stats

clock

Scottish Widows is the latest provider to publish its declined critical illness (CI) claims statisti...

Scottish Widows is the latest provider to publish its declined critical illness (CI) claims statistics.

The Edinburgh-based insurer revealed that it has turned down 18% of its CI claims in the past 12 months.

Some 64 of the 157 claims turned down were declined due to non-disclosure.

A further 91 claims were turned down because they did not meet the policy definitions.

To ensure all its declined claims have been thoroughly examined, Scottish Widows has formed a claims panel that is set to review all provisionally declined borderline claims.

The panel will review cases before a final decision is reached.

The firm denied the process would add to the time it takes policyholders to receive their payouts and said the panel would only consider claims that would otherwise have been declined.

Of the claims paid out, cancer was the most common, accounting for 63% of Scottish Widows CI payouts.

After cancer, the most common causes of claims were heart disease, stroke, multiple sclerosis and children's cover.

The top five causes of claims accounted for 95% of the 2,929 CI policies Scottish Widows paid out on between January 2000 and October 2005.

More on uncategorised

Simplyhealth releases employer guide amid unpaid carer challenges

Simplyhealth releases employer guide amid unpaid carer challenges

Four in five carers with health conditions consider giving up their jobs

Jen Frost
clock 14 November 2024 • 3 min read
Queen Elizabeth II dies after 70 years on the throne

Queen Elizabeth II dies after 70 years on the throne

1926-2022

COVER
clock 08 September 2022 • 1 min read
COVER parent company acquired by Arc

COVER parent company acquired by Arc

Backed by Eagle Tree Capital

COVER
clock 06 April 2022 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read