Claims paid on average 28 days earlier and faster using DocuSign e-forms
Income protection mutual British Friendly Society has confirmed the full-time integration of its Immediate Support Payment (ISP) initiative following a six-month trial. ISPs allow British Friendly to start making claim payments at end of deferred period whether supporting evidence has been received or not, allowing customers to receive immediate financial support while claims process is ongoing. During the six-month trial, the initiative saw British Friendly pay out nearly £10,000 in ISPs and...
Is artificial intelligence the answer to the NHS crisis?
Larger sample size to follow
‘To better the insurance industry and improve customer outcomes’
Tim & Tracey’s story