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TCF

TCF

RedArc to provide nurse services for Guardian Financial Services

Nurses available at point of claim through insurer's HALO customer services proposition

clock 03 July 2018 • 1 min read

TCF

VitalityLife rolls out nurse tele-claims service

Serious illness or income protection policyholders can claim via specialist nurses rather than completing forms following pilot

clock 26 June 2018 • 1 min read

Regulation

FCA: Industry must improve 'access to insurance' for pre-existing medical conditions

Financial Conduct Authority (FCA) publishes feedback from June 2017's Call for Input (Cfl) on Access To Insurance following 'high level of interest'

clock 25 June 2018 • 1 min read

TCF

Paul Roberts: Responsibility beyond the claim

Old Mutual Wealth's Paul Roberts explores how insurers can reinstate or continue cover following a critical illness claim

clock 14 June 2018 • 2 min read

TCF

COVER Protection and Health Summit returns for 2018

Our industry conference comes to The Hilton Bankside, London, on Thursday 4 October

clock 12 June 2018 • 1 min read

Critical Illness

NAT welcomes ABI removal of HIV from CIC guidelines

National AIDS Trust (NAT) applauds Association of British Insurers (ABI) decision to exclude "discriminatory" wording

clock 22 May 2018 • 2 min read

TCF

COVER Customer Care Awards 2018: Winners announced!

Who went 'Above & Beyond' to provide better outcomes for advisers and customers in 2017?

clock 21 May 2018 • 2 min read

Adviser / Broking

British Friendly rolls out Immediate Support Payment

Claims paid on average 28 days earlier and faster using DocuSign e-forms

clock 21 May 2018 • 2 min read

TCF

COVER Customer Care Conference - only a few days to go!

This Friday at Jumeirah Carlton Tower, London

clock 16 May 2018 • 1 min read

TCF

Two thirds of overall claims paid out for life in 2017

CIC represents 23% of all claims and income protection accounts for 12%, according to figures from ABI and GRiD

clock 11 May 2018 • 1 min read
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