Individual Protection

“Anyone who says reviews are not an ego boost is lying”

To improve customer outcomes

“A satisfaction metric that is absolutely crucial to measure and monitor performance”

"It feels like a step back again"

Speaking after acquisition of Aegon UK individual protection book

Support with Consumer Duty

Customers’ policies are expected to transfer to Royal London in 2024

On Iress, iPipeline and LifeQuote

"UK consumers must consider the long-term perspective"

Ahead of the Consumer Duty