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Life insurance needs to embrace technology for smoother claims and happier customers. Swiss Re's launch of ACE and CARE highlights the importance of meeting increasing customer demand for digital services.

Personalised solutions can provide individuals with more choice and can remove barriers to protection, according to mutual society National Friendly

Scottish Widows' Vikki Harrison discusses how claims stories from real life claimants can paint a powerful picture of the need for life or critical illness cover and can support with your client conversations around protection.

Improving financial resilience and engaging with Generation Z on their protection needs

Type 2 diabetics will benefit from innovation in underwriting aimed at boosting inclusivity

Jeff Woods, Head of Intermediary Development at Legal & General highlights how their research identifies the importance of a process to improve client outcomes