Here is the story of Mrs K from London, who had to make a claim on the life insurance policy of her partner.
This is the second in a series of features highlighting key findings from Pacific Life Re's consumer research on consumers' perceptions of protection claims management.
How can workplaces improve support for bereaved employees? Red Arc discusses what employers need to know.
Fergus Bescoby discusses the underwriting considerations for Hydrocephalus.
COVER readers have come out in force to thank Peter Le Beau for his enormous contribution to the protection industry. Fiona Murphy rounds up views.
Punter Southall Health and Protection discusses how workplace wellbeing is gathering steam.
Pacific Life Re shares the results of its recent claims survey with COVER magazine in the first of a series.
The annual GRiD claims stats have been published and, with a focus on group income protection, Suzanne Clarkson investigates suggestions that the industry is reaching a tipping point where the number of people being helped to return to work will eventually...
Expatriate Group's Lee Gerry discusses what international private medical insurance advisers need to know about Dubai.
Fiona Murphy asks Debbie Kennedy, group head of protection strategy at Royal London, ten rapid fire questions on the launch of Diabetes Life Cover.