Feature

“The biggest challenge I've always come up against is industry inertia”

“I am persistent and I am relentless, I do plug away at things”

“By the very nature of what we do, we are challenging the industry”

“My mission is to continue to champion the cause of claimants and vulnerable customers”

“My comments are my passion, they’re anchored in the purpose of what I’m trying to do”

“What motives me is that we have to put protection on the agenda at all levels”

“You've got to stick to your guns, you've got to be very honest and opinionated”

“I hope I can help transform the roles we do to be seen as more aspirational”

“It's really exciting to give a bit of a voice and a bit of passion to it”

“I’ve worked hard to be inclusive, diverse and intersectional in all I do”