“The excitement is that we can do things better, that things will change”
Now available for members to watch
"The monitoring requirement may at first seem an arduous task"
"I expect that the role of the underwriter will be here for a few more years..."
"Alzheimer’s Society believe that 209,600 people will develop dementia this year"
"One thing I have learned is that standing still is not an option"
“The inclusion of additional payment conditions has been a major battlefield”
"Firms must also understand the characteristics of any consumer who experiences harm or a bad outcome"
“Advisers need to be the change we want to see”