Feature

The Cycle to Work scheme has been growing in popularity. However, have HMRC guidance plus a recent court ruling put a spanner in the spokes? Paul Bartlett investigates

The UK private medical insurance (PMI) sector has being going through a tough time in recent years, so perhaps, writes Owain Thomas, it is time for healthcare intermediaries to take a look at the bigger international picture

The interaction of PMI providers and their customers at point of claim can be tricky. Lisa Hall outlines the pitfalls to be avoided

Peter Barnett, a policy analyst in the House of Lords, gives his initial view of the Spending Review and its impact on financial services.

Talking face to face remains an excellent tool for both existing and new clients. Maria Merricks looks at how to plan the perfect client seminar.

In advance of a change in the law, James Walker describes what the removal of the default retirement age could mean to businesses and their employee benefits

In every relationship there comes a time where the real value of it is revealed to both parties. Over the last year it seems many holders of individual PMI policies have been weighing that very question up, and as Owain Thomas writes, the answer is increasingly...

In recent years providers have concentrated on the underwriting elements of customer service. Rhys Dudding asks whether the other end, claims, is now ripe for an overhaul

As they evolve for today's markets, group products are set to sell well, but should group risk advisers focus on income protection or critical illness? Paul Avis makes the case for a balance of both

UK protection markets may be advanced, but they do not lead in terms of customer innovations, that could be the South Africans. Andy Milburn explains