PDG's underwriting challenges: What we would like to see on mental health questions

Achieving better consumer outcomes

clock • 3 min read

In part one of this two-part series, Alan Knowles, managing director of Cura Financial Services and board member of the Protection Distributors Group (PDG), explores the achievable improvements that can address important underwriting barriers, starting with mental health questions.

The pandemic sparked plenty of concern for both insurers and advisers, especially when it came to underwriting. It might be better now that loading caps have been mostly removed and medicals are able to proceed again, but we are still feeling the impact; NHS waiting lists for surgeries/investigations are taking longer than ever before, so some people seeking protection insurance are now being postponed for years due to outstanding tests/treatment, whereas previously it would have been months. We are not underwriters, and we don't envy an underwriter's role in the current climate, but ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Underwriting

Mental health's impact on underwriting

Mental health's impact on underwriting

Mental Health Awareness Week

Cameron Roberts
clock 17 May 2024 • 2 min read
Vitality launches automated underwriting tool

Vitality launches automated underwriting tool

Provides advisers with immediate decisions

Jaskeet Briah
clock 25 April 2024 • 1 min read
Swiss Re launches AI for underwriting

Swiss Re launches AI for underwriting

AI assistant Guide Scout

Cameron Roberts
clock 22 April 2024 • 1 min read