Protection broker, LifeSearch, alongside the HomeOwners Alliance, has released research showing knowledge gaps in customer understanding of income protection (IP).
Claims were a key part of the research, with 22% of the 2,000 UK adults surveyed believing that they could claim once on an IP policy. The homeowners surveyed believed IP only paid out on serious or permanent conditions, with 36% agreeing with this statement. Homeowners represented in the survey were also largely unaware of the scope of IP policies, 36% did not know what conditions were covered under an existing policy. Debbie Kennedy, CEO, LifeSearch, said: "Income protection can provide a valuable safety net to so many people, yet this research shows there's still a real gap betw...
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