This week's episode of the COVER Review dives into provider news - including claims statistics and financial results - as well as regulation and product innovation.
COVER's editorial team, Cameron Roberts and Jaskeet Briah, discuss the must-read stories of the week commencing 23 March 2026. The top stories this week are: Aviva paid out £1.99bn in claims across 2025 Chesnara publishes 2025 financial results Royal London launches BSL support Ouroboros: The product innovation problem Do loaded premiums materially harm customers? Loaded premiums: The individual fair value question remains COVER Customer Care Conference 2026: Registration open
To continue reading this article...
Join COVER for free
- Unlimited access to real-time news, key trend analysis and industry insights.
- Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
- Receive breaking news stories straight to your inbox in the daily newsletter.
- Members only access to monthly programme 'The COVER Review'
- Be the first to hear about our CPD accredited events and awards programmes.




