45% of advisers under 30 worried about AI use in claims

More concerned about AI in claims than underwriting

Jaskeet Briah
clock • 2 min read

Younger advisers have been found to be more sceptical about the use of AI in claims and underwriting processes than older counterparts.

According to part two of the Protection Distributors Group's (PDG's) Protection Insights Report, surveying over 300 advisers, 44% of advisers across all age groups were positive about AI use in protection generally. Meanwhile, 22% of all advisers were broadly neutral and 29% were sceptical, with 5% viewing AI as being of ‘little importance'. Advisers aged between 30-50 were most enthusiastic (48%), compared to 26% of younger advisers seeing it as beneficial. Roy McLoughlin, board member, PDG, said: "It is fascinating to see that younger protection professionals are more sceptical o...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

Omni Protect first to offer Beagle Street intermediary proposition

Omni Protect first to offer Beagle Street intermediary proposition

3,500 firms gain access

Cameron Roberts
clock 14 July 2026 • 2 min read
LifeSearch appoints head of business protection and expert advice

LifeSearch appoints head of business protection and expert advice

Nick Rixon takes the role

Jaskeet Briah
clock 09 July 2026 • 2 min read
COVER Protection and Health Summit 2026: Registration open

COVER Protection and Health Summit 2026: Registration open

10 November, Marriot Grosvenor Square

COVER
clock 09 July 2026 • 1 min read