Younger advisers have been found to be more sceptical about the use of AI in claims and underwriting processes than older counterparts.
According to part two of the Protection Distributors Group's (PDG's) Protection Insights Report, surveying over 300 advisers, 44% of advisers across all age groups were positive about AI use in protection generally. Meanwhile, 22% of all advisers were broadly neutral and 29% were sceptical, with 5% viewing AI as being of ‘little importance'. Advisers aged between 30-50 were most enthusiastic (48%), compared to 26% of younger advisers seeing it as beneficial. Roy McLoughlin, board member, PDG, said: "It is fascinating to see that younger protection professionals are more sceptical o...
To continue reading this article...
Join COVER for free
- Unlimited access to real-time news, key trend analysis and industry insights.
- Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
- Receive breaking news stories straight to your inbox in the daily newsletter.
- Members only access to monthly programme 'The COVER Review'
- Be the first to hear about our CPD accredited events and awards programmes.




