FCA Market Study: PDG 'expected different conclusion' on loaded premiums

The FCA released the interim findings at the end of January 2026, in which the regular said the protection industry is mostly working well for customers. It noted complaints are low, acceptance rates are high and paid claims benefit hundreds of thousands of customers every year. However, one key area in the report that has already been criticised by industry participants is the FCA's stance on loaded premiums. The regulator said it found little evidence that loaded premiums equate to higher prices for customers compared to non-loaded products. In its statement, Emma Thomson, chair of ...