Vitality sees 119% rise in mental health claims rates

Talking Therapy claims rates up by 167%

Jaskeet Briah
clock • 2 min read

Provider, Vitality, has found that its mental health claims rates have increased by 119% between 2019-2024.

Vitality's Talking Therapies benefit was a key factor that led to the claims rates more than doubling, according to the provider. Specifically, Talking Therapy claims rates increased by 167% between 2019-2024, offering services including cognitive behavioural therapy (CBT) and counselling. The provider also recorded a rise in rates of mental health claims for anxiety disorder and depression - including Talking Therapies - having increased by 68% and 53%, respectively, during this period. Last year, younger people were found to have used Talking Therapy the most, with claims rates bein...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

Vitality sees 119% rise in mental health claims rates

Vitality sees 119% rise in mental health claims rates

Talking Therapy claims rates up by 167%

Jaskeet Briah
clock 22 October 2025 • 2 min read
The COVER Review: Provider updates, workplace benefits and EAPs

The COVER Review: Provider updates, workplace benefits and EAPs

Week commencing 13 October 2025

COVER
clock 17 October 2025 • 1 min read
Former Aviva boss David Barral dies in car crash

Former Aviva boss David Barral dies in car crash

Police investigating the fatal collision

Jenna Brown
clock 17 October 2025 • 1 min read