Guardian paid out £21.3m in 2024

The pay out figure - relating to products which have been in the market for five years or more - represent a 40% increase compared to £15m which was paid out in 2023. Carlton Hood, CEO, Guardian, said: "I'm particularly impressed when Guardian has had the courage to think differently, and to challenge established practice in order to do things better. "As this report shows, it means customer outcomes are better when it matters most. I look forward to working with peers and colleagues across the industry, to continue to push the boundaries and innovate, for the benefit of all those who...