HSBC Life pays out £93m in 2024

Pay out of £15.5m for CI claims

Jaskeet Briah
clock • 2 min read

HSBC Life UK paid out £93 million in life insurance and critical illness (CI) claims in 2024, with pay out rates of 97.5% and 94.4%, respectively.

Specifically, £15.5m of this total was paid towards CI claims. Cancer was the primary reason for CI claims (65%) in 2024, with heart attacks accounting for 12% and strokes for 6%. HSBC Life told COVER that in the year prior, cancer represented 64% of CI claims, while heart attack and stroke represented 7% and 10% of these claims, respectively. Around 50% of all female cancer claims were related to breast cancer, HSBC Life noted, and one CI customer had their claim agreed and funds paid on the same day. Elsewhere, the primary reasons for life insurance claims last year were cancer (...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

39% of adults living with ongoing medical conditions: The Exeter

39% of adults living with ongoing medical conditions: The Exeter

Self-employed among the most impacted

Cameron Roberts
clock 16 December 2025 • 1 min read
Rose St Louis to depart Scottish Widows

Rose St Louis to depart Scottish Widows

Kate Lyons to take over

Jaskeet Briah
clock 15 December 2025 • 2 min read
The Exeter adds Real Life to iPipeline

The Exeter adds Real Life to iPipeline

Product joins Advanced Underwriting platform

Cameron Roberts
clock 09 December 2025 • 1 min read