Number of non-financial misconduct reports in the City spikes in three years

FCA reveals survey results

Cristian Angeloni
clock • 4 min read

The number of non-financial misconduct incidents in certain sectors within financial services soared between 2021 and 2023, the UK's financial watchdog has found.

According to a survey by the Financial Conduct Authority (FCA), around 1,363 incidents were reported in 2021, a number which increased to 1,670 in 2022 and 2,347 last year. The FCA study, which polled over 1,000 wholesale insurers, banks and brokers, found that most incidents (26%) related to bullying and harassment, followed by discrimination at 23%, although the largest group (41%) fell under the ‘other' category of the survey. This, according to the regulator, highlights how "difficult it can be to categorise issues of personal misconduct". However, the FCA noted that a rise in mis...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Regulation

Just 12 firms recieved FCA bereavement survey: Professional Adviser

Just 12 firms recieved FCA bereavement survey: Professional Adviser

Covers advisers, platforms and wealth managers

Sophia Panayi
clock 30 July 2026 • 3 min read
FCA's Consumer Duty review finds weak focus on customer outcomes

FCA's Consumer Duty review finds weak focus on customer outcomes

Review into firms’ outcomes monitoring

Sophia Panayi
clock 27 July 2026 • 2 min read
PRA publishes consultation into mutual transfers

PRA publishes consultation into mutual transfers

Encouraging “healthy market dynamics”

Cameron Roberts
clock 22 July 2026 • 2 min read