The Exeter appoints Tim Weaver to head IP claims team

Focused on enhancing customer experience

Jaskeet Briah
clock • 1 min read

The Exeter has appointed Tim Weaver as head of customer experience for claims, leading the insurer’s income protection (IP) claims team.

Previously, Weaver was head of operational planning and workflow at The Exeter, having joined the insurer in January 2023. In the new role, Weaver will lead the team through transformational change, focusing on further enhancing customer experience for The Exeter's members. The Exeter said this will be achieved by complimenting the expertise of its claims team with further investments in technology, which the insurer noted is of increasing importance given the ongoing demand for IP claims assessors within the industry. Prior to joining The Exeter, Weaver was head of operational pla...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

Paymentshield reintroduces unemployment cover

Paymentshield reintroduces unemployment cover

Mortgage protection and IP book migrated

Jaskeet Briah
clock 24 June 2025 • 2 min read
PDG reveals Claims Charter signatories for 2025

PDG reveals Claims Charter signatories for 2025

A total of 12 insurers meet the criteria

Jaskeet Briah
clock 24 June 2025 • 3 min read
SunLife partners with Alzheimer's Society

SunLife partners with Alzheimer's Society

Exploring how to support those affected by dementia

Jaskeet Briah
clock 23 June 2025 • 1 min read