Protection pay outs reach almost £6.9 billion in 2022

This is a marginal increase from a "record" £6.8 billion of pay outs by protection providers in 2021. Overall, providers paid out 97.5% of new claims in 2022, which ABI and GRiD noted has been a consistent figure since 2017. For over half of denied claims, customers failed to inform their insurer of "key" details about themselves or their circumstances when they took out the policy.   A total of £4.6b was paid out across 287,000 individual polices for life insurance, income protection (IP) and critical illness claims last year, while group policies paid out £2.2b in claims. The ave...